Our appointment book is computerized which allows us to efficiently make appointments for you and your pet. Our receptionists and team will attempt to accommodate all requests to the best of our ability. We are open for scheduled appointments from:
- Monday 9am - 6pm
- Tuesday 9am - 6pm
- Wednesday 9am - 5pm (medication and product pick up only)
- Thursday 9am - 8pm
- Saturday: 9am - 12pm
Emergencies are accepted anytime our clinic is open. We have a veterinarian and personnel on duty 5 days a week who are trained and equipped to handle any urgent care your pet has. Usually an emergency team consists of at least one veterinarian and several technicians working together to save a pet's life. Emergencies can be things such a snail bait poisoning, hit by car, and chocolate ingestion. If you ever feel that your pet needs emergency treatment do not hesitate to call. It is best to call before coming in so that a team member can advise you on your particular emergency.
We are also available for urgent care when the condition is not life-threatening, but you feel your pet needs to be seen before you are able to get an appointment. Our veterinarians will work to "squeeze" you in between scheduled appointments.
Because a large number of veterinarians practice at Critter Care Veterinary Hospital in Thorndale, we can care for many types of pets:
- Pocket Pets
Critter Care Veterinary Hospital in Thorndale accepts payment via cash, check, MasterCard, Visa, Discover and Care Credit. So that we can continue to provide you high quality service utilizing the best medical technologies, we require that payment be made at the time services are rendered.
We provide estimates for all surgeries and hospitalizations. If you have not received an estimate, you are welcome to request one at any time prior to treatment for your expected charges.
Critter Care Veterinary Hospital in Thorndale offers discounted services for a multiple pets visit for pet owners and to local area rescue groups. Pre-approval is required to qualify for the rescue group discounts, please call us for more information.